Our process to create your original song begins as soon as your order is placed. This is especially true for rush orders. Due to the nature of our service and our product, once you finish your purchase and check that little box that says you understand your song is about to come to life, we can't freely stop your order.
As such, orders of songs and/or add-ons cannot be canceled or refunded after purchase. Your song or add-on will be delivered, but no refund will be issued.
Our Worry-Free Guarantee empowers you with 1 round of lyrical revisions and if more is needed, we promise that we will work with you to make sure you're left with a song you love.
If you have any questions at all, our Chicago-based support staff is available 7 days a week to help. Just reach out to us at firstname.lastname@example.org.
(in effect as of 11/1/23)