How do I change the order of photos or add more after it has been delivered?
Here's how to edit your slideshow and regenerate it!
STEP 1: LOGIN TO YOUR ACCOUNT
Login to your Songfinch Dashboard and head to Order History. You'll see your original song and all add-ons purchased. To make edits and finalize your slide show, click on "Personalized photo slide show."
Note: If this option is not available, your song is still being worked on or you have not purchased the photo slideshow add-on.
STEP 2: FINALIZE/RENDER PHOTO SLIDESHOW
If all of your photos are uploaded, and they’re in the correct order, click the “Finalize Slideshow” button under the preview video player. This will regenerate your slideshow with your revised song file!
During this process, our slideshow builder creates your final hi-res video, adds smooth transitions between frames, syncs your song, and transfers it to your Songfinch song page. This process takes 30-60 minutes and you’ll get an email as soon as it’s finished.
Each photo slideshow comes with three renders so you can edit, rebuild, and regenerate it once or twice after the first version.
STEP 3: PHOTO SLIDESHOW DELIVERY
Within an hour, you’ll get an email from us letting you know that your photo slideshow is completed and ready to view. To view it, visit your song page and click the play button. This will play the slideshow at the top of your song page.
VIEW THE FINAL PHOTO SLIDESHOW
If you run into any issues or have any questions, please reach out to our Customer Experience team HERE! They are online 9:00 am – 5:00 pm CST, 7 days a week, and will be sure to get to your message as quickly as possible.