The moment your song is ready, we'll email you your unique URL to your song's page. Your song will be delivered on the date that you selected at checkout (4-7 days from song request submission) by 11:59 pm Central Time. On your song's page, you can listen to your song, read your lyrics, learn more about your artist, and share your link amongst your family and friends! You do not need to have an account of be logged in to access this link.
If you have not received your song and your delivery date has passed, there are a couple of options:
- Please check your spam/junk email folders as our song delivery email most likely got caught in one of those alternate inboxes
- Make sure Songfinch is in your email contacts: email@example.com
- You can log into your Songfinch Dashboard and check the status and access your song from there
If you can’t find your song after trying the methods above, or if you have additional questions, you can reach out to our Customer Success team HERE! They are online 9:00 am – 5:00 pm CST, 7 days a week.