Your song will be delivered on the date that you selected at checkout (3-7 days from song request submission) by 11:59 pm central time. If it has been longer than your selected delivery date, there are a couple of options:
- Please check your spam/junk email folders as our song delivery email most likely got caught in one of those alternate inboxes
- You can log into your Songfinch Dashboard and check the status and access your song from there
If you can’t find your song via the two methods above, please email our Customer Success Team at firstname.lastname@example.org and they will be happy to help!