What do I do if there is an issue with an add-on I received? Vinny March 31, 2022 19:46 Updated If there is a problem/defect with your song add-on, please reach out to our Customer Success Team at firstname.lastname@example.org and they will be happy to help. Related articles Are there refunds for song add-ons? How can I find my song on Spotify/Apple Music? What shipping providers do you use? What song add-ons do you offer? What speed are your vinyl records?