From the moment your song is delivered, we allow 48 hours for song requests to be submitted. If your order contains add-ons and we receive an edit request within 48 hours, your add-ons will be paused from production for five days. If we do not receive confirmation from you regarding the requested revisions within those five days, your revisions will be processed. Alternatively, if we do not receive edit requests after 48 hours, production will begin for the add-ons!
If you received your song and feel that it would benefit from a change, please send all of your requests through our Portal from the link below. Requests sent at a later date will not be completed.
https://pages.songfinch.com/song-tweaks-additions
** If requests are submitted incorrectly, they will be rejected and will be followed up with a message to re-submit. Please review the options carefully to ensure your request is submitted accurately. If you’re unsure, send us a message HERE and we’ll be happy to help!