From the moment your song is delivered, we allow 48 hours for song requests to be submitted. If your order contains add-ons and we receive an edit request within 48 hours, your add-ons will be paused from production. Alternatively, if we do not receive edit requests after 48 hours, production will begin for the add-ons.
If you received your song and feel that it would benefit from a change, please send all of your requests through our Portal from the link below. Requests sent at a later date will not be completed.
https://pages.songfinch.com/song-tweaks-additions
** If requests are submitted incorrectly, they will be rejected and will be followed up with a message to re-submit. Please review the options carefully to ensure your request is submitted accurately. If you’re unsure, shoot us an email at support@songfinch.com and we’ll be happy to help!