General Questions
Shipping
- What shipping providers do you use?
- Do you offer tracking numbers on your shipments?
- What if my product is delayed during shipping?
- Do you ship add-ons discreetly?
- Do you ship add-ons internationally?
- How long does it take to receive my song add-on?
Photo Slideshow
- Does your Photo Slideshow display the lyrics on the screen?
- Can I make changes to my Photo Slideshow once it's finished?
- How do I download my Photo Slideshow?
- When do I build my Photo Slideshow?
- What photo file types do you accept?
- Can I upload a video?
CDs
Streaming
- Why is a different song playing when I click the link to my song on Spotify?
- Do I need to have accounts for Spotify and Apple Music to listen to my song on their platform?
- If I live outside the US, can I still access my song on streaming platforms?
- How can I find my streaming song on search without the link you sent?
- Can I add my own custom album artwork for my song?
- If my song is added to streaming platforms, are they public?