Song Add-Ons

General Questions

• When can I purchase a song add-on?
• What if I get my song and need revisions? Do you wait to ship my add-ons?
• What song add-ons do you offer?
• Are there refunds for song add-ons?
• What do I do if there is an issue with an add-on I received?

Shipping

• What shipping providers do you use?
• Do you offer tracking numbers on your shipments?
• What if my product is delayed during shipping?
• Do you ship add-ons discreetly?
• Do you ship add-ons internationally?
• How long does it take to receive my song add-on?

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Photo Slideshow

• Does your Photo Slideshow display the lyrics on the screen?
• Can I make changes to my Photo Slideshow once it's finished?
• How do I download my Photo Slideshow?
• When do I build my Photo Slideshow?
• What photo file types do you accept?
• Can I upload a video?

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CDs

• Does the CD come with a case?
• Can I add more than one Songfinch song to a CD?

Streaming

• Why is a different song playing when I click the link to my song on Spotify?
• Do I need to have accounts for Spotify and Apple Music to listen to my song on their platform?
• If I live outside the US, can I still access my song on streaming platforms?
• How can I find my streaming song on search without the link you sent?
• Can I add my own custom album artwork for my song?
• If my song is added to streaming platforms, are they public?

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7" Vinyl Record

• Can I add more than one Songfinch song to a vinyl record?
• Does the vinyl record come with a jacket/case?
• What speed are your vinyl records?

Metal QR Plaque

• Can you add multiple photos to my plaque?
• Is there anything printed on the back of the plaque?
• Does the QR plaque come with a stand?
• How can I scan my QR code? Do I need a seperate app?
• Will the QR code work forever?
• Where does the QR code link to?

Sheet Music

• What is included on the sheet music?
• How is the sheet music delivered?

Digital Lyric Print

• How is my digital lyric print delivered to me?
• What type of file will I receive my digital lyric print in?
• What type of paper and printer do I need to print my lyric print?
• What if my digital lyric print has a typo/error?
• What if I request revisions and already received my print?

DVDs

• Does your DVD come with a case?

Artist Gratuity

• Can I include a note for the artist with my gratuity?
• Does the full gratuity amount go to the artist?

Extra Verse

• What if I want to provide more than the suggested 3-4 details for my extra verse?
• How long is an extra verse?
• Where is the extra verse added to the song?