Song Add-Ons

General Questions

• When can I purchase a song add-on?
• What if I get my song and need revisions? Do you wait to ship my add-ons?
• What song add-ons do you offer?
• Are there refunds for song add-ons?
• What do I do if there is an issue with an add-on I received?

Shipping

• What shipping providers do you use?
• Do you offer tracking numbers on your shipments?
• What if my product is delayed during shipping?
• Do you ship add-ons discreetly?
• Do you ship add-ons internationally?
• How long does it take to receive my song add-on?

See all 7 articles

Photo Slideshow

• Does your Photo Slideshow display the lyrics on the screen?
• Can I make changes to my Photo Slideshow once it's finished?
• Can I download my Photo Slideshow? If so, what format?
• When do I build my Photo Slideshow?
• What photo file types do you accept?
• Can I upload a video?

See all 7 articles

CDs

• Does the CD come with a case?
• Can I add more than one Songfinch song to a CD?

Streaming

• Why is a different song playing when I click the link to my song on Spotify?
• Do I need to have accounts for Spotify and Apple Music to listen to my song on their platform?
• If I live outside the US, can I still access my song on streaming platforms?
• How can I find the song without the link you sent?
• Can I add my own custom album artwork for my song?
• If my song is added to streaming platforms, are they public?

See all 8 articles

7" Vinyl Record

• Can I add more than one Songfinch song to a vinyl record?
• Does the vinyl record come with a jacket/case?
• What speed are your vinyl records?

Sheet Music

• What is included on the sheet music?
• How is the sheet music delivered?

Framed Lyrics

• What kind of frames are used for the framed lyrics?

DVDs

• Does your DVD come with a case?

Metal QR Plaque

• Can you add multiple photos to my plaque?
• Is there anything printed on the back of the plaque?
• Does the QR plaque come with a stand?
• How can I scan my QR code? Do I need a seperate app?
• Will the QR code work forever?
• Where does the QR code link to?

Stuffed Animals

• Can I control the volume of the song?
• Does the sound module come with batteries?
• How does the song play in the stuffed animal?

Artist Gratuity

• Can I include a note for the artist with my gratuity?
• Does the full gratuity amount go to the artist?

Extra Verse

• What if I want to provide more than the suggested 3-4 details for my extra verse?
• How long is an extra verse?
• Where is the extra verse added to the song?