General Questions
- Why isn't my email address working to log in?
- How do I reset my password?
- Do you use any A.I. whatsoever in your original custom songs?
- Not Receiving My Login Code
- When will I lose access to my song?
- How long will I have access to my song?
Giving Your Original Song
- How do I share my e-card? What's my URL?
- Can I change the photo on my song on Spotify?
- Where is my song?
- Is my song private?
- How do I submit a reveal of my song?
- How do I add my song on YouTube?
Original Song Creation Process
- Can I send you extra details and files for my order?
- Why is my coupon or promo code not working?
- What perspective are the songs written in?
- Can someone make a song out of my lyrics and melody?
- Can I get my song any earlier?
- Can I sing my own song?
Original Song Add-Ons
- How do I download my slideshow?
- When will my digital greeting card expire?
- Does My e-card Expire?
- Can you put my song on Apple music?
- How do I edit my slideshow?
- Where do I go to create my slideshow?
Original Song Revisions
- At what point am I no longer able to revise or edit my song?
- Does adding an extra verse count as a revision?
- What happens after I submit my revisions and edits?
- What happens if I miss my 2 day / 48 hour revision window?
- Can I change the lyrical perspective of my song?
- My song is almost perfect, how do I change only a few things?
Songs in Spanish
Artist Questions
- Can I talk to my artist?
- What if I want to purchase and make my song later?
- Can you recover an old song?
- How do Songfinch artists create your original song?
- When should I tip my Songfinch artist?
- What happens if my artist isn't able to start my song?